ZofooCRM Privacy Policy
ZofooCRM is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, and billing details.
- Account Information: Login credentials, subscription details, and user preferences.
- Financial Information: Payment details processed securely via Razorpay or other payment providers.
- Usage Data: IP address, device information, browser type, and interactions with our platform.
- Cookies and Tracking Technologies: We use cookies to enhance user experience and analyze site traffic.
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve ZofooCRM services.
- Process payments and manage subscriptions.
- Communicate with users regarding updates, support, and marketing.
- Enhance security, prevent fraud, and comply with legal obligations.
- Personalize user experience and improve service offerings.
3. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share data with:
- Payment Processors: Razorpay or other providers to process transactions securely.
- Service Providers: Third-party vendors who assist in delivering ZofooCRM services.
- Legal Compliance: Authorities if required by law or to enforce our policies.
4. Data Security
We implement industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data as long as necessary for business operations, legal compliance, and security purposes. Users can request data deletion upon account termination.
6. User Rights
Users have the right to:
- Access, update, or delete their personal data.
- Opt-out of marketing communications.
- Request data portability.
- Withdraw consent where applicable.
7. Cookies & Tracking Technologies
ZofooCRM uses cookies to improve user experience. Users can manage cookie preferences through their browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.
9. Changes to This Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or platform notifications.
10. Contact Us
For any questions regarding this Privacy Policy, please contact us at info@zofoocrm.com.
