ZofooCRM Terms of Service

Welcome to ZofooCRM! By accessing or using our platform, you agree to be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using ZofooCRM, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree, you may not use our services.

2. Description of Service

ZofooCRM provides a SaaS-based customer relationship management (CRM) and accounting solution designed for SMBs. Features include customer management, invoicing, real-time updates, and financial tracking.

3. User Accounts

• You must provide accurate and complete registration information.
• You are responsible for maintaining the security of your account and password.
• You must notify us immediately of any unauthorized use of your account.

4. Subscription & Payments

• ZofooCRM operates on a subscription-based model. By subscribing, you agree to pay the applicable subscription fees.
• Subscription fees are billed in advance on a recurring basis (monthly, quarterly, or annually) as per the chosen plan.
• Payments are processed securely through Razorpay or other designated payment providers.
• No refunds will be issued for partial or unused subscription periods.
• We reserve the right to change pricing and subscription plans at any time with prior notice.
• If a payment fails, your subscription may be suspended or terminated until payment is successfully processed.
• You may cancel your subscription at any time, but no refunds will be provided for any remaining subscription period.

5. Use of Services

• You may not use ZofooCRM for any illegal or unauthorized purpose.
• You agree not to attempt to interfere with or disrupt our services.
• Any abuse, hacking attempts, or unauthorized access may result in termination.

6. Data Privacy & Security

• Your data is processed in accordance with our Privacy Policy.
• We implement security measures to protect your data but cannot guarantee absolute security.

7. Intellectual Property

• ZofooCRM and its content, including software, logos, and trademarks, are our property.
• You may not copy, modify, distribute, or reverse-engineer any part of our platform without written consent.

8. Termination

• We reserve the right to suspend or terminate accounts for violations of these terms.
• Upon termination, your access to ZofooCRM will be revoked, and any outstanding fees will remain due.

9. Limitation of Liability

• ZofooCRM is provided "as is" without warranties of any kind.
• We are not liable for any direct, indirect, or incidental damages arising from your use of our services.

10. Changes to Terms

• We may update these Terms of Service at any time. Continued use of ZofooCRM after changes constitutes acceptance of the new terms.

11. Contact Information

For any questions regarding these Terms of Service, please contact us at info@zofoocrm.com.